Returns

Return Policy

  • Return Policy:

    At Only One Stop Shop , customer satisfaction is our top priority, and we strive to provide you with the best possible shopping experience. We understand that circumstances may arise where a return is necessary, and we have crafted a comprehensive return policy to ensure a seamless process.

    Generous 30-Day Return Window: You have 60 days from the date of purchase to return items for a refund. This extended timeframe allows you the flexibility needed for any unexpected changes or adjustments.

    Simple Return Process: Initiate your return by contacting us directly at info@onlyonestopshop.com. Our customer service team is ready to assist you throughout the process. Please ensure that the packaging is unopened, and the products are in good condition.

  •  

    Customer is Responsible for the Return Shipping Fees or Additional charges  

    Restocking Fee Transparency: All Orders are subject to a 25% restocking fee. This fee helps cover the costs associated with processing and restocking returned items.

    Sample Ordering Recommendation: To prevent the need for returns, we recommend ordering a sample first, especially for large quantities of a single item. This ensures that the product meets your expectations and minimizes the possibility of return and restocking fees.

    Exclusions for Holiday-Specific Items: Please note that returns are not accepted for Holiday-Specific items. We want to ensure that seasonal products meet your specific requirements, and therefore, these items are considered final sale.

    Efficient Refund Process: Once your return is approved, we process refunds promptly, with credits applied to your original payment method within 2 business days.

    Secure Packaging Request: To facilitate a smooth return process, kindly treat our products with care and package them securely. This ensures that items are returned to our warehouse in perfect condition for future use by other valued customers.

    Continued Support: For any questions or concerns regarding returns, feel free to contact us at info@onlyonestopshop.com We appreciate your trust in Posh Setting and are committed to providing exceptional service.

    Thank you for choosing Posh Setting. We value your business and look forward to serving you with quality products and exceptional customer care.

Refund Procedure:

Please email us at info@onlyonestopshop.com
Please send item(s) to:

Customer Service 
OnlyOneStopShop
105 Jamaica Avenue
Brooklyn, NY 11207

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.