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frequently asked questions
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Do you offer free shipping?
Yes, we offer free shipping on orders over an order of $49 amount. Check our shipping policy for details.
What types of disposable aluminum products do you sell?
We offer a wide range of disposable aluminum products, including foil pans, trays, and containers.
Can I buy your products in bulk?
Absolutely! We offer bulk purchasing options for both wholesale and individual customers.
How do I place a wholesale order?
You can place a wholesale order directly through our website or contact our wholesale team for assistance.
Are your paper products environmentally friendly?
Many of our paper products are made from recycled materials and are environmentally friendly.
What sizes of disposable aluminum trays do you offer?
We offer disposable aluminum trays in various sizes to suit your needs.
Can I return products if I'm not satisfied?
Yes, we have a hassle-free return policy. Please review our returns policy for more information.
Are your products suitable for microwave use?
Some of our products are microwave safe. Look for product descriptions indicating microwave compatibility.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and more. Check our website for options.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email to monitor its delivery status.
Doyou offer discounts for bulk orders?
Yes, we provide discounts for bulk orders. Contact our sales team for pricing information.
Do you offer expedited shipping options?
Yes, we offer expedited shipping options for customers who need their orders quickly. Additional fees may apply.
What is the shelf life of your disposable products?
The shelf life varies depending on the product. Please refer to individual product descriptions for details.
Do you sell disposable utensils?
Yes, we offer disposable utensils such as cutlery, plates, and cups in various materials.
Can I cancel my order after it's been placed?
Orders can be canceled within a certain timeframe after placement. Please contact customer service for assistance.
Are your products recyclable?
Many of our products are recyclable. Look for recycling symbols on product packaging for guidance.
Do you offer samples of your products?
Yes, we provide samples of select products for evaluation. Contact our sales team to request samples.
What is your delivery timeframe?
Delivery times vary depending on your location and shipping method chosen. Please refer to our shipping policy for estimates.
Do you offer international shipping?
No, we do not offer international shipping.
Are your disposable aluminum products suitable for baking?
Yes, our disposable aluminum products are oven-safe and suitable for baking.
Can I set up a recurring order for certain products?
Yes, we offer subscription options for recurring orders. Contact our customer service team to set up a subscription.
Can I place an order over the phone?
No, we do not accept orders over the phone with assistance from our customer service team.
Is your plastic products BPA-free?
Yes, many of our plastic products are BPA-free. Look for product specifications for details.
Can I change my shipping address after placing an order?
Changes to shipping addresses can be accommodated within a certain timeframe after order placement. Contact us for assistance.
Do you offer volume discounts for resellers?
Yes, we provide volume discounts for resellers. Contact our wholesale team for pricing details.
Do you offer discounts for first-time customers?
Yes, sometimes we offer special discounts for first-time customers. Sign up for our newsletter to receive exclusive offers.
Do you have a minimum order quantity for wholesale purchases?
No, we do not have minimum order quantities for wholesale purchases.
Are your products suitable for hot and cold foods?
Yes, our products are suitable for both hot and cold foods. Check product specifications for temperature guidelines.
Do you offer live chat support on your website?
Yes, we offer live chat support during business hours for immediate assistance with any questions or concerns.
Are your plastic dishwashers safe?
Yes, many of our plastic products are dishwasher safe. Check product specifications for care instructions.
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